📄 Privacy Policy

1. Data Collection
We collect only the minimum information necessary to provide service, such as your name, email address, and general device details. No sensitive personal identifiers or financial data are collected or stored. Information is provided voluntarily by the user through our contact form or booking process. All data is stored securely using basic technical protections.

2. Use of Information
We use your information to respond to inquiries, manage service requests, and maintain communication during the repair process. We do not send promotional or third-party messages without clear, prior consent. Your information is never shared externally. All usage remains internal and functional.

3. Storage and Access
Collected data is stored in a secure, access-controlled system. Only authorized staff have access to the contact and service information you provide. We do not use automated profiling or decision-making tools. You may request to update or correct your stored details at any time.

4. Security Practices
We apply technical and organizational measures to protect stored information. These include encrypted systems, limited access points, and routine reviews of our digital handling procedures. We make efforts to avoid unauthorized access or loss of data. Security is regularly evaluated to reflect operational needs.

5. Consent and Voluntary Submission
By submitting your information via our contact form, you agree to the handling practices outlined in this policy. No information is collected without your knowledge. Submission is optional, and you may withdraw it by contacting us. We treat every submission with confidentiality.

6. Third-Party Services
We do not use external analytics or third-party tracking tools that gather user-identifiable information. Our website operates without third-party cookies or social media integration. Any technical integrations are limited to functionality (e.g., captcha). We keep all data handling in-house.

7. Changes to This Policy
We may occasionally update this policy for clarity or compliance purposes. Any changes will be reflected on this page with a revised date. Users are encouraged to review the policy periodically. No retroactive changes are made to data already collected.

8. Contact Information
If you have questions about this policy or your data, please contact us directly.
Email: info@deservica.com
Phone: +61 8 7231 3853
Address: 142 North Terrace, Adelaide SA 5000, Australia